Operational Excellence Coordinator

at Serco
Published June 23, 2022
Location Dubai, United Arab Emirates
Category Other  
Job Type Full-time  


Operational Excellence Coordinator (UAE National)

Job Req ID:  268530

Location:  Dubai, Dubai, AE

Contract Type:  Full Time

Job Advertisement:

Operational Excellence Coordinator (UAE National)


Make a difference every day


The Job Opportunity


The Operational Excellence Coordinator will coordinate, deliver and improve organizational and functional processes, policies and dashboard towards Operational Excellence. Establish a continuous improvement culture within the contract by working closely with the departmental managers in promoting operational excellence in every task or projects they deliver.




Key accountabilities


Coordinate, plan, develop and implement continuous improvement in the contract with the support of department managers.

Support commitment to the organization processes and policies and quality standards.

Collaborate with stakeholders on monitoring, reviewing, and analyzing operation and contract performance through use of dashboards.

Generate new ideas for process improvement initiatives and provide management with insights.



What we are looking for in our candidates:


Ability to work independently and with others.

Strong presentation skills.

Extremely organized with strong time management skills.



Specific requirements


Certified Lean Six Sigma Yellow / Green / Black Belt preferred.

Excellent Microsoft Excel and Google Sheets skills.



Working with Serco


At Serco, not only is the nature of the work we do important, everyone has important role to play.




We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Join Us




By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.




We take pride in what we do




Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.


Drop files here browse files ...